Dispatcher
Ohio Machinery Co • Columbus, OH • Posted May 14, 2026
About the Role
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
Job Summary:The Dispatcher is responsible for prioritizing and scheduling all customer value agreement work and dispatching technicians to perform the work. This individual will collaborate with field technicians and customers to properly coordinate service and schedules, ensuring customer satisfaction has been exceeded. Essential Functions and Responsibilities::
+ Opens and closes work orders, schedules field service contract work for customers, and dispatches field service technicians to perform scheduled work.
+ Reviews work orders for customer billing.
+ Communicates job expectations to field technicians to ens...
Job Summary:The Dispatcher is responsible for prioritizing and scheduling all customer value agreement work and dispatching technicians to perform the work. This individual will collaborate with field technicians and customers to properly coordinate service and schedules, ensuring customer satisfaction has been exceeded. Essential Functions and Responsibilities::
+ Opens and closes work orders, schedules field service contract work for customers, and dispatches field service technicians to perform scheduled work.
+ Reviews work orders for customer billing.
+ Communicates job expectations to field technicians to ens...