Director, Site Reliability (SRE, SLI/ SLO, Monitoring, Automation)

Vertafore • Hyderabad, Telangana • Posted July 02, 2026

About the Role

The Director, Site Reliability Engineering (SRE) will lead reliability, performance, and observability initiatives for a portfolio of Vertafore products. This role owns SLIs/SLOs, incident response, automation, and CI/CD practices for assigned product families. Directors will manage multiple teams and collaborate with Product Development, Cloud Operations, Information Security, and other SRE leaders to ensure operational excellence. 


Key Responsibilities 

  • Product Reliability Leadership
  • Define and enforce SLIs/SLOs for a subset of Vertafore flagship products. 
  • Drive observability strategy across application and infrastructure layers. 
  • Release Engineering & Automation
  • Oversee CI/CD pipelines for product deployments using tools like GitLab, Jenkins, Ansible, LaunchDarkly. 
  • Implement Infrastructure-as-Code (Terraform, AWS CloudFormation/CDK) for application provisioning. 
  • Incident Managemen...