Director, Product Control Team Lead (Workforce Intelligence Talent Acquisition, Talent Management & Engagement, Learning)

00002 Citibank, N.A. • Mississauga, Ontario • Posted June 26, 2026

About the Role

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.

Responsibilities: 

  • Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers.
  • Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
  • Make critical decisions that are guided by functional objectives
  • Evaluate the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.