Director of Operations Services

Director of Operations

Services

Summary

The Director of Operations Services is

responsible for leading and scaling the Special Events business while driving

operational excellence across restaurant systems, product testing, and

procedural development. This role owns the strategy and execution for Special

Events growth—both organic and inorganic—delivering revenue and EBITDA

performance while enhancing brand visibility and guest conversion into

restaurant traffic.

In addition, this role serves as a key

operational leader for product testing, process innovation, and

cross-functional execution, ensuring new initiatives translate into sustainable

guest count growth and improved restaurant performance.

Essential Duties and Responsibilities

Special Events

Strategy & Leadership

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Develop and execute a comprehensive strategy to grow Special<...