Director of Customer Experience

Sonora Quest • Phoenix, AZ • Posted June 10, 2026

About the Role

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Commericial Admin-Ref Lab

**Work Shift:**

Day

**Job Category:**

Administrative Services

Shape how customers experience Sonra Quest Labs at every touch point. This role blends strategy, data, and cross-functional leadership to drive consistent, high-quality customer experiences with measurable impact. Through your vision and collaboration with multiple departments, stakeholders, and the Senior Leadership Team, you’ll build the framework for us to deliver a World Class Customer Experience. Join our team and come do great work on behalf of better health!

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or ...