Director of Client Services
Robert Half The Creative Group • Atlanta, GA • Posted June 01, 2026
About the Role
Description
We are working with a client who is looking to hire a Director of Print Production. This role owns service excellence, team performance, and client satisfaction while partnering closely with Sales and Leadership on strategy, delivery, and growth.
What You’ll Do
+ Lead and develop a team of client service managers and professionals
+ Drive service excellence, client satisfaction, and operational efficiency
+ Partner with Sales to support renewals, upsell, and new business initiatives
+ Oversee implementation and execution of products and services
+ Serve as senior escalation point and remove operational roadblocks
+ Manage capacity planning, staffing, workflows, and process improvement
+ Support client onboarding, business reviews, and new implementations
+ Own team performance, reporting, compliance, and succession planning
Requirements
• Bachelor’s degree or equiv...
We are working with a client who is looking to hire a Director of Print Production. This role owns service excellence, team performance, and client satisfaction while partnering closely with Sales and Leadership on strategy, delivery, and growth.
What You’ll Do
+ Lead and develop a team of client service managers and professionals
+ Drive service excellence, client satisfaction, and operational efficiency
+ Partner with Sales to support renewals, upsell, and new business initiatives
+ Oversee implementation and execution of products and services
+ Serve as senior escalation point and remove operational roadblocks
+ Manage capacity planning, staffing, workflows, and process improvement
+ Support client onboarding, business reviews, and new implementations
+ Own team performance, reporting, compliance, and succession planning
Requirements
• Bachelor’s degree or equiv...