Director, Learning & Development — Global Training Leader

SupportFinity™ is looking for a Director of Learning & Development to oversee training program execution in Novaliches, Iloilo, or Cebu City, Philippines. The ideal candidate will have over 10 years of training leadership experience in a contact center or BPO environment and a proven track record supporting complex clients in the telecommunications industry.

This role emphasizes the importance of human connection in business as part of a supportive and diverse company culture. You will lead a team, collaborate with external clients, and focus on enhancing training effectiveness.