Director Digital Customer Operations & Automation (m/f/d)

Company Description

We are REPA Deutschland GmbH, part of the REPA Group - Europe's leading distributor of spare parts for the catering industry, commercial kitchens, refrigeration technology and more. With over 95,000 items from more than 2,000 manufacturers, we offer the largest range on the market. Our 6 warehouses in Europe, 9 locations and over 1,000 employees guarantee fast and reliable service. Our affiliation with Parts Town, the American market leader in high-tech spare parts distribution, gives us even more power. Together we ensure that everything runs smoothly - whether it's a coffee machine, refrigerator or combi-steamer.

Work location: Bergkirchen | From the end of 2027: Unterschleißheim

Lead the transformation of REPA’s digital customer operations, enabling scalable self-service, automation and customer support capabilities across the entire Find It, Get It and Fix It journey. 

The role is responsible for designing a...