Director, Digital Channels (UAE National)

This role is responsible for leading the strategy, development, and performance of core digital channels, including web and mobile platforms.

You will drive the evolution of customer-facing digital experiences, ensuring seamless integration of services, strong user engagement, and continuous optimisation through data-led insights. This is a leadership role requiring a balance of product thinking, delivery oversight, and stakeholder management.

A technology-led organisation operating at significant scale within the UAE, focused on delivering advanced digital platforms and services across a complex and evolving ecosystem.

The organisation plays a key role in driving digital transformation, with a strong emphasis on customer experience, platform adoption, and continuous innovation. It operates in a high-visibility environment where digital performance, usability, and engagement are critical to broader strategic success.

Description

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