Director, Customer Partner - Retail
Kyndryl • Harrisburg, PA • Posted June 10, 2026
About the Role
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
**Customer Success, Commercial Success, Distinctive Expertise and Focus on People:**
+ Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships
+ Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
+ Deliver on budget, owning revenue, profit/loss, and growth objectives
+ Ensure account profitability, leading operating margin improvement of existing ...
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
**Customer Success, Commercial Success, Distinctive Expertise and Focus on People:**
+ Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships
+ Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
+ Deliver on budget, owning revenue, profit/loss, and growth objectives
+ Ensure account profitability, leading operating margin improvement of existing ...