Director Customer Experience and Lifecycle Services

The Director, Customer Care & Lifecycle Services at Emerson Actuation Technologies leads our front-end and aftermarket customer care teams comprising Application Engineering, Order Entry, Order Management, Project Management and Lifecycle Services. Reporting to the world area Vice President & General Manager, the Director Customer Care & Lifecycle Services collaborates with cross functional departments to ensure alignment on delivering an exceptional experience to all Actuation Technologies customers. With exceptional leadership and communication skills as well as a passion for customers, the Director, Customer Care & Lifecycle Services works closely with stakeholders, including operations, sales, strategic business units, and marketing to ensure alignment and customer-centricity across the organization.

The successful candidate for this role possesses a bachelor’s degree, with a preference for **business administration or** mechanical/electrical engineering, along with a mi...