Director Credit Risk IT Production Support
Phaxis LLC • New York County, New York, United States • Posted May 12, 2026
About the Role
Salary is 180k to 225k + bonus
This leadership role is responsible for overseeing production operations and support for critical credit risk and counterparty systems within a financial services environment. The Director will balance strategic oversight with hands-on technical engagement, ensuring stability, performance, and continuous improvement across core platforms.
Core Responsibilities
- Provide leadership to senior engineers and support teams, driving accountability and operational discipline
- Oversee production support functions with a focus on stability, incident reduction, and process enhancement
- Maintain and improve adherence to SLAs, KPIs, and operational benchmarks
- Ensure business continuity by delivering reliable system performance with minimal operational disruption
- Serve as a subject matter expert across credit risk and counterparty exposure sy...