Director Credit Risk IT Production Support

Phaxis LLC • New York County, New York, United States • Posted May 12, 2026

About the Role

Salary is 180k to 225k + bonus

This leadership role is responsible for overseeing production operations and support for critical credit risk and counterparty systems within a financial services environment. The Director will balance strategic oversight with hands-on technical engagement, ensuring stability, performance, and continuous improvement across core platforms.



Core Responsibilities




  • Provide leadership to senior engineers and support teams, driving accountability and operational discipline

  • Oversee production support functions with a focus on stability, incident reduction, and process enhancement

  • Maintain and improve adherence to SLAs, KPIs, and operational benchmarks

  • Ensure business continuity by delivering reliable system performance with minimal operational disruption

  • Serve as a subject matter expert across credit risk and counterparty exposure sy...