Director, Business Development & ADR Services

Confidential • Austin, Texas • Posted July 02, 2026

About the Role

Description

Director of ADR Services (2025-179)

The Director of ADR Services is responsible for driving business development and outreach in the assigned region, promoting dispute resolution services, and managing the administration of complex arbitration and mediation cases. The role focuses on building effective business relationships with clients, advocates, and industry partners and promoting the use of AAA-ICDR's services.
  
The compensation for this role is based upon work location.  This position is also eligible for an annual incentive opportunity targeting 10% of annual salary.

  • New Orleans, LA: $88,000 - $94,000
  • San Antonio, TX | Austin, TX: $84,000 - $89,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees e...