Digitisation Analyst
QBE Insurance • manila, metro manila • Posted June 03, 2026
About the Role
Primary Details
Time Type: Full times
Worker Type: Employee
Responsible for supporting process improvement initiatives including process automation solutions and quality improvements in partnership with GSSC functions and/or global stakeholders, with a focus on process analysis, documentation, and requirements gathering.
Primary Responsibilities
- Identify opportunities for improvement, measure process efficiencies, validate improvement benefits and act as a partner to the business to perform continuous improvement activities
- Supports Process Redesign Experts/ Analysts in conducting process discovery workshops/sessions during opportunity identification
- Creation of process design documents (PDDs) and/or business requirement documents (BRDs) which are required for deployment of automation solutions
- Responsible for detailed process mapping/analysis (Level 5–Level 6 process maps)
- Adherence to proc...