Digital Field Officer (DFO)

Job Description

Aik Digital, a pioneering Islamic digital banking solution by BankIslami, is seeking a Digital Field Officer (DFO) to join our dynamic team in Rawalpindi. Our platform, Aik, empowers customers to open an Asaan Digital Account in minutes, providing seamless banking services through a user-friendly mobile application.

Responsibilities

• Assist in onboarding new customers and promoting digital products.
• Conduct field visits to gather customer feedback and address inquiries.
• Collaborate with internal teams to enhance user experience.
• Monitor and report on site visits and customer interactions.
• Maintain knowledge of banking products and services to provide accurate information.

Job Specification

• Strong communication and interpersonal skills.
• Proficiency in digital tools and banking software.
• Ability to work independently and in a team-oriented env...