Digital Field Officer (DFO)

Job Description

Aik Digital, a pioneering venture by BankIslami, is Pakistan's first Islamic digital banking solution. We offer a seamless digital banking experience through our Asaan Digital Account, enabling customers to easily engage in banking activities through a user-friendly mobile application. We are currently seeking a Digital Field Officer (DFO) based in Rawalpindi to join our dynamic team.

Responsibilities

• Engage and onboard new customers for the Aik Digital platform.
• Conduct field visits to promote digital banking solutions.
• Assist clients with account setup and application usage.
• Provide customer support and troubleshoot issues effectively.
• Gather feedback to improve service offerings and report insights to management.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-centric approach.
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