DevOps Engineer SE II - GCP & AI

Responsibilities:

• Infrastructure Ownership: Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues.
• Infrastructure as Code (IaC): Design and maintain scalable GCP infrastructure using Terraform o
• AI Orchestration & LLMOps: Build deployment pipelines for AI agents, managing vector databases (e.g., Vertex AI Search, Pinecone, Weaviate, ElasticSearch) and model endpoints.
• Security (DevSecOps): Implement Security-by-Design, including IAM least-privilege access, secret management (Secret Manager), and automated vulnerability scanning for AI workloads.
• CI/CD Excellence: Architect high-velocity pipelines for both traditional microservices and AI model prompts/configurations. Design, implement, and maintain secure CI/CD pipelines for automating deployment, configurati...