Desktop Support Technician
hays-gcj-v4-pd-online • Leeds, England • Posted July 08, 2026
About the Role
Join a leading UK tels and technology services provider as a Desktop Support Technician!
Job Overview:
As a Tech 2, you will serve as the primary on-site or sole point of contact, providing desktop hardware installations, device swaps, automated builds, and desk-side support while addressing walk-up hardware and software queries and managing repairs through warranty processes. You will maintain accurate records in ServiceNow, conduct proactive desk and meeting room checks, support troubleshooting for meeting rooms, strictly follow established procedures, and escalate issues to Team Leaders when necessary.
Location:Leeds LS1 4BT
Contract Length: 22 June 2026 – 4 June 2027
Rate: In Scope of IR 35, £ via Hays Approved Umbrella or £ via PAYE
Hours: Monday to Friday (09:00 – 17:30)
Key Responsibilities:
•Working either within a team on site or as the single point of contact for sit...
Job Overview:
As a Tech 2, you will serve as the primary on-site or sole point of contact, providing desktop hardware installations, device swaps, automated builds, and desk-side support while addressing walk-up hardware and software queries and managing repairs through warranty processes. You will maintain accurate records in ServiceNow, conduct proactive desk and meeting room checks, support troubleshooting for meeting rooms, strictly follow established procedures, and escalate issues to Team Leaders when necessary.
Location:Leeds LS1 4BT
Contract Length: 22 June 2026 – 4 June 2027
Rate: In Scope of IR 35, £ via Hays Approved Umbrella or £ via PAYE
Hours: Monday to Friday (09:00 – 17:30)
Key Responsibilities:
•Working either within a team on site or as the single point of contact for sit...