Desktop Support Engineer

Boomi - Software Support Engineer - Backend Team Boomi is looking for an enthusiastic individual with a perfect blend of technical understanding and communication skills passionate for helping customers. As a Boomi Software Support Engineer on the Triage Team, you enjoy working with customers, troubleshooting issues, and finding creative solutions to complex technical problems. Responsibilities Triage Team members are the catalysts to creating a world-class software support experience for Boomi customers. Working via chat, phone, email, and Boomi s Support Portal, you will engage with our customers to troubleshoot and resolve complex issues with Boomi s IPaaS solutions while setting the priorities and driving the day-to-day activities of the Boomi Support Organization. Working in a fast-paced environment, quickly adapting to changing priorities, and working across organizations are vital skills a Software Support Engineer on the Triage Team must possess. As a Boomi Software Support Eng...