Desktop Support Engineer (Dispatch /Part-Time) (Sainte-Foy)

Overview

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. We are looking for a capable resource to coordinate activities ranging from simple to complex plans. The Desktop Support Engineer will provide on-site assistance to end-users within the organization’s desktop computing environment, ensuring timely and accurate service delivery.

Location & Employment

Location: Sainte‑Foy, Quebec, Canada
Contract type: Independent Contractor / Dispatch / Part‑Time
Start date: Immediate
Eligibility: Canadian Citizens and Permanent Residents (preferred)

Key Responsibilities

• Provide first- and second-level technical support and manage efficient assignment and dispatch of service requests.
• Resolve end-user issues promptly, triaging tickets and maintaining solid communication between IT and users.
• Troubleshoot hardware, software, and operating system issues while ensuring compl...