Deskside Technician (Batangas)

Job Description

What will you do?

• Provide onsite hardware and software support services to clients, including troubleshooting and resolving break/fix issues for PCs, printers, mobile phones, and tablets.
• Diagnose and repair end-user system failures, including desktops, laptops, printers, mobile devices, and other peripheral equipment.
• Troubleshoot and resolve network connectivity issues from the user device to the network.
• Perform regular meeting room checks, ensuring that all AV equipment, connectivity, conferencing systems, and room technology are functional for meetings.
• Support the setup, operation, and troubleshooting of IT, AV, and conferencing equipment for company events and townhalls.
• Implement virus detection, eradication, and endpoint protection procedures.
• Support and maintain asset and inventory management activities, including AMDB tagging, physical inventory checks, and accurate r...