Deputy Manager -Service Engineer - Agri - Bangalore

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. This position will be based at Bangalore handling South region for Lauritz Knudsen Electrical & Automation (A unit of Schneider Electric India Pvt. Ltd.) Postion: Deputy Manager - Service Engineer - Agri - Bangalore Experince Range: 3- 5 Years Roles & Responsibilities Agri Service Operations Management (Zone Level) Responsible for managing all Agri customer service complaints across the assigned zone. Ensure complaint closure within the defined turnaround time of 23 hours or less. Maintain customer feedback coverage of minimum 40%. Achieve and sustain NPS (Net Promoter Score) of 95%. Oversee installation and commissioning o...