Deputy Manager - Service Delivery

Designation : Deputy Manager - Service Delivery Reporting to : AVP - Operations and Marketing Location : Mahape, Navi Mumbai Educational Qualification : BE/B.Tech/MBA Work Experience (yrs.) : 5-8 years of relevant experience Working Days : 5 day working I. Key Results and Activities 1 Provide Deputation and full kitting support for projects to ensure Business revenue targets are met, ensure zero rework, zero delays and high Customer Delight on every job. Improve site planning by conducting detailed briefings in advance, excluding urgent/same-day deputations. Execute jobs within the estimated mandays without manpower overruns for lumpsum jobs, ensuring a 95% gross margin. Overview on Briefing and Debriefing with team and maintain QVC Ensure on-time delivery, achieving 90% Order to Job Completion rate. Timely scope assessment, manpower estimation, and use of barcharts for core engine services. Ensure full kitting support incl manpower deputation, tool kit readiness, Briefing , debriefing...