Deputy Manager PQA BEV Chakan

Company:

Mahindra & Mahindra Ltd Responsibilities & Key Deliverables 1. Field Quality Management Monitor and analyse field quality performance (0 MIS, 1 MIS, 3 MIS indicators) for BEV products. Identify top concerns, failure trends, and repeat issues from field data. Lead problem-solving initiatives using structured methodologies (8D, QRQC, 5 Why, Fishbone). Ensure timely containment, correction, and prevention actions for field issues. Ensure quick response to critical customer issues and escalations. Improve customer satisfaction through defect reduction and faster resolution. Support dealer/service teams with technical insights and corrective actions. Conduct process audits (system audits) based on field reported concern Focus on Dealer PDI Performance & Improve internal inspection detection 2. Product Quality Assurance Drive continuous improvement of product quality across BEV Models. Review and validate deviation approvals, and engineering changes from a fi...