Dental Insurance Coordinator | Ortigas/Onsite

Intelegencia • pasig, metro manila • Posted July 14, 2026

About the Role

We are looking for a highly organized and customer-focused Dental Insurance - Customer Service to support the daily front desk operations of a dental healthcare account. This role is essential in delivering a smooth and positive patient experience while maintaining efficient and accurate clinic support.

Key Responsibilities

  • Manage patient appointments, including scheduling, confirmations, follow-ups, and urgent visit coordination
  • Handle inbound and outbound patient communication with professionalism and clarity
  • Verify insurance eligibility, benefits, and authorization requirements
  • Coordinate schedules with dentists, hygienists, and specialists to support efficient clinic operations
  • Maintain accurate and confidential patient records in compliance with data privacy standards
  • Assist with billing support, claims coordination, and payment processingSupport surgery scheduling and special-case patient coordination...