Delivery Experience Manager (All Genders)

Delivery Experience Manager (All Genders)
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Full‑time; Department: Operations & Logistics; Job Level: 07; Compensation: EUR 45,400 - EUR 68,000 yearly

With over 25 years’ experience, plus the same enormous passion and ambition we had on day‑one, we’re trailblazers in the pet e‑commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Responsibilities

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• Oversee and improve the delivery service quality and customer experience, acting as an advocate for our customers.
  
• Manage relationships with Delivery Servi...