Defect Manager

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation.

Key Requirements

Years of experience in defect management or quality assurance

Manage the end-to-end defect lifecycle including identification, documentation, analysis, prioritization, tracking, and closure

Oversee defect logging and tracking using tools such as Jira, Azure DevOps, or similar

Lead defect triage meetings to prioritize issues based on severity and business impact

Perform or lead root cause analysis (RCA) to prevent recurring issues and improve processes

Prepare and present defect reports, metrics, and trends to stakeholders and management

Act as a bridge between QA, development, and project teams to ensure timely resolution of defects

Maintain system documentation and ensure adherence to quality standa...