Dedicated Commercial Client Service Advisor

BMO • burnaby, metro vancouver regional district • Posted May 29, 2026

About the Role

Application Deadline: 04/23/2026

Address: 6023 Silver Drive

Job Family Group: Commercial Sales & Service

The Dedicated Client Service Advisor (CSA) is the single point of contact for an assigned portfolio of commercial clients. This role delivers end-to-end ownership of daily operational servicing while driving exceptional client experiences, continuity, and proactive problem resolution. Success in this role requires strong self management, disciplined time management, and the ability to operate effectively in a high-volume environment while maintaining accuracy, compliance, and service excellence.

Key Accountabilities

Client Ownership & Service Delivery

  • Owns day-to-day operational servicing for an assigned client portfolio, acting as the primary and accountable service contact .
  • Delivers prompt, accurate, and professional resolution of client service requests, issues, and inquiries...