Debt Recovery Officer, Visionfund Kenya- Migori, Kakamega and Eldoret

World Vision • Migori, Migori County • Posted July 10, 2026

About the Role

Job Description

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Position Summary

The Debt Recovery Officer will be responsible for managing and recovering delinquent loans, with a primary focus on accounts above 180 days in arrears and written-off accounts. The role holder will work closely with Branch Managers and other stakeholders to maximize recoveries, minimize loan losses, improve portfolio quality, and ensure effective implementation of recovery strategies while maintaining professional client relationships.

Key Responsibilities & Deliverables

1. Loan Recovery Management

  • Analyze and manage all accounts above 180 days in arrears and written-off accounts.
  • Contact delinquent customers and negotiate repayment arrangements.
  • Monitor and follow up assigned accounts to ensure recovery targets are achieved.
  • Implement proactive and corrective measures to maximize recoveries on long-outstanding loans.
  • Develop and execute recovery plans for written-off accounts with the ...