Debt Collector / Loan Advisor | Clementi | Basic up to $2,800 + Comm

WOLA RECRUITMENT PTE. LTD. • singapore, singapore • Posted June 28, 2026

About the Role

A well-established finance company is seeking a customer-oriented Debt Collector / Loan Advisor to support customer loan enquiries, repayment arrangements, and account management activities.

Responsibilities
  • Handle customer enquiries via phone, WhatsApp, email, and walk-ins
  • Explain loan products, application requirements, and repayment terms
  • Assist customers with loan applications and documentation
  • Follow up on overdue accounts and outstanding payments
  • Negotiate repayment arrangements and installment plans
  • Promote loan renewals and related financial services
  • Maintain accurate customer records and administrative documentation
  • Ensure compliance with company policies and procedures
Requirements
  • Minimum 1 year of experience in collections, loans, banking, finance, telesales, or customer service
  • Good communication and interpersonal skills
  • Customer-...