D2C Customer Success Associate

This role is for one of the Weekday's clients

Salary range: Rs - Rs (ie INR 4-6 LPA)

Min Experience: 2 years

Location: Noida 

JobType: full-time

We are looking for a Customer Success Associate to play a key role in delivering a seamless and engaging experience across all customer touchpoints in a growing D2C environment. This is a dynamic, multi-functional role that goes beyond traditional customer support—combining customer conversations, marketplace coordination, operational support, and on-ground brand engagement.

You will be the voice of the brand, interacting directly with customers across digital platforms and ensuring every interaction reflects a warm, thoughtful, and personalized experience. The role requires someone who enjoys building relationships, understands customer needs, and can turn conversations into meaningful engagement and conversions. Alongside customer success, you will contrib...