Cyber Protection Expert Support Engineer

Acronis • Remote, Remote • Posted June 02, 2026

About the Role

Acronis in Mexico seeks an Expert Support Engineer to join the Global Customer Support team. This role involves troubleshooting technical incidents related to Acronis products, ensuring customer satisfaction, and collaborating with various internal teams. The ideal candidate has over 2 years of experience in technical support, is fluent in English, and possesses strong troubleshooting skills. Acronis values innovation and accountability in its high-growth environment, providing an opportunity to enhance your technical expertise.
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