Customer/Logistics Administrator

Your newpany

We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast-paced role requiring strong organisational skills, attention to detail, and a customer-focused approach.

Your new role

As a Customer Services/Logistics Administrator your role would involve:

Customer Service.

Handle iing customer calls and email enquiries in a professional and timely manner.

Resolve customer queries efficiently or escalate to the appropriate internal team.

Log, track, and follow up on customer issues through to resolution.

Maintain accurate and up-to-date customer and job records.

Operations Support.

Support daily operational activities including bookings, collections, and deliveries.

Liaise with drivers, warehouse teams, and operations staff to ens...