Customer Support Staff - Davao City Onsite

Overview

We are hiring Customer Service Representatives in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry. Davao City | Onsite.

Job Description

As a Customer Service Representative, you will assist customers with inquiries, account concerns, and general support through phone, chat, or email channels while providing a positive customer experience.

Responsibilities

• Assist customers with inquiries and concerns
• Provide information about accounts, services, and processes
• Handle customer concerns professionally and efficiently
• Document customer interactions and account updates accurately
• Escalate concerns when needed
• Maintain good customer service and communication

Training & Work Setup

• Paid training provided from Day 1
• Training on customer s...