Customer Support Specialist
Robert Half Office Team • Rockville, MD • Posted June 07, 2026
About the Role
Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve issues and document outcomes in CRM systems
• Escalate complex issues to internal teams
• Identify service trends and improvement opportunities
Requirements
+ 2+ years of customer service experience
+ Strong communication and problem‑solving skills
+ CRM experience preferred
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contrac...
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve issues and document outcomes in CRM systems
• Escalate complex issues to internal teams
• Identify service trends and improvement opportunities
Requirements
+ 2+ years of customer service experience
+ Strong communication and problem‑solving skills
+ CRM experience preferred
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contrac...