Customer Support Specialist

Treasure Island Chemical Corporation • mandaue, central visayas • Posted June 23, 2026

About the Role

Job Description

JOB SPECIFICATIONS:

Qualifications :

  • Bachelor’s Degree major in Arts in Marketing Communications, Journalism, Arts in
  • communication or any 4-year business related courses
  • Fresh graduates are welcome
  • With 6 months to 1 year experience in customer service representative is an advantage

Job Description :

  • Receive and process orders from Sales Officers (via Sales Mate) and direct customers (purchase orders, fax, email, phone, SMS) in a courteous and timely manner.
  • Check orders for accuracy and completeness, and follow up on any missing details or discrepancies.
  • Confirm product availability, suggest alternatives if needed, place backorders, or inform customers of restock dates.
  • Ensure promotions and freight charges are applied correctly according to company policies.
  • Provide tracking details and delivery updates to cu...