Customer Support Specialist - FCR & CRM (KL)

A customer support service provider in Kuala Lumpur is looking for dedicated customer support staff. The role involves acting as the connection between buyers and sellers, handling inquiries on various platforms, and ensuring customer satisfaction. Responsibilities include managing escalations, providing effective solutions for disputes, and meeting KPIs. Ideal candidates should have excellent communication skills and a proactive approach to support customers effectively.
#J-18808-Ljbffr