Customer Support Representative

About the job Customer Support Representative

Charlotte, North Carolina, United States

About us

We are a vibrant and innovative firm looking for a highly skilled and customer-oriented Remote Customer Support Representative to join our team. As a Remote Customer Support Representative, you’ll provide excellent customer support by resolving issues and answering questions over the phone, email, and chat.

Job Summary

Weu201 searching for a self-motivated, empathic person to join our Remote Customer Support Team. As a Remote Customer Support Representative, your responsibilities will include delivering excellent customer support, diagnosing issues, and marketing our goods and services.

Responsibilities

• Respond to customer enquiries via phone, email, and chat in a timely and professional manner.
• Troubleshoot and resolve client concerns, including escalating complex problems to higher team members. ...