Customer Support Manager - Semiconductor / Electronics industry
the supreme hr advisory pte. ltd. • singapore, singapore • Posted June 14, 2026
About the Role
WhatsApp: (Kyler)
Email:
- Working Days: Monday - Friday, 8.30am to 5.30pm
- Location: Ang Mo Kio Techplace
- Salary: SGD 6,000 - SGD 7,000
- Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
- Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
- Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.
- Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of...