Customer Support Manager

Serenity Mental Health Centers • Houston, Texas, United States • Posted May 14, 2026

About the Role

Customer Service Manager – Operations & Experience 


Location: Houston, TX
Employment Type: Full-Time 
Compensation: $90,000+ annually + performance-based bonuses 


 


Overview 


Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency, accountability, and execution drive success. 


We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale. This role is ideal for someone from hospitality, retail, or customer service leadership who thrives in structured environments and leads from the front. 


No industry-specific experience required — full training provided. 


 


What You’ll Do 


  • Lead daily operations in a high-volume, customer-facing environment  

  • Manage, coach, and develop a team of 30+ employees  

  • Drive acco...