Customer Support Manager

Dubai, United Arab Emirates | Posted on 01/13/2026

Overview

Raseed brings down barriers to creating wealth by making investing easy, simple, and affordable for our users to trade and invest. If you love challenges and believe in this mission, we’d love to have you onboard.

What You’ll Do

As a Customer Support Manager, you will be responsible for leading the customer support team and ensuring the delivery of exceptional service across all customer touchpoints. This role involves overseeing daily operations, resolving complex issues, implementing service strategies, and driving continuous improvement to enhance customer satisfaction and operational efficiency.

Key Responsibilities

• Lead and supervise a team of customer service representatives, providing coaching, training, and performance feedback.
• Oversee the daily operations of the support function, ensuring timely and professional handling of all customer inqui...