Customer Support Executive - German Speaking

Job Description

We are an international lifestyle and action sports licensee, distributor and manufacturer with over 40 years of heritage and experience and are looking for a (German speaking) Customer Support Executive to join our team.

About the role

This is an entry level position with the primary purpose of the role to support in administrative duties, securing sales and distribution gains for our action sport lifestyle brands through positive sales relationships with new and existing customers.

What will I be accountable for?

• Orderbook management making sure the customer and sales teams are fully informed on all areas of customer delivery.
• Updating customers and internal sales on all changes and amendments to customer orders.
• Managing Key Account portals and communication.
• Ability to manage switch sells and/or give alternatives to the sales team to execute.
• Dealing with customer queri...