Customer Support Engineer (Base in Kulim)

3090 KLA-Tencor (Malaysia) • Kulim, Kedah • Posted June 13, 2026

About the Role

Description

/Preferred Qualifications
  • Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
  • Resolve installation and upgrading problems.
  • Coordinate equipment schedule to minimize system downtime.
  • Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
  • Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
  • Minimum Qualifications

  • Bachelor’s Degree in Mechanical/Mechatronics/Mechanical/Electrical/Electronics Engineering
  • Minimum 2 years' experience performing equipment troubleshooting in a cleanroom environment.
  • Good interpersonal/communication skills in understanding customer needs.
  • Shows initiative and can work independently.
  • Ability to work overt...