Customer Support Engineer_Airbus

Key Responsibilities:

· Act as the primary technical interface between Airbus and airline customers for IFE and connectivity systems.

· Provide timely and effective resolution of in-service technical issues related to IFE and connectivity systems.

· Analyze and respond to customer queries using Airbus technical documentation (AMM, TSM, IPC, MPD, CMM, etc.).

· Coordinate with internal design offices, suppliers, and program teams to resolve complex technical issues.

· Support Entry-Into-Service (EIS) activities, including on-site support and training for airline personnel.

Required Skills & Qualifications:

· Bachelor’s degree in Aerospace, Electronics, Avionics, or a related engineering field.

· 3–7 years of experience in aircraft maintenance or customer support, with a strong focus on IFE and connectivity ...