Customer Support Advisor

The Work Shop Resourcing Ltd • Bournemouth, Dorset • Posted July 14, 2026

About the Role

Location: Bournemouth
Hours: Full-time | 37.5 hours per week | Monday-Friday (8:30am-6:00pm, shift pattern)
Salary: £24,785 per annum + Bonus
Contract Type: Temp to Perm
We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis.
This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment.
What you'll be doing as Customer Support Advisor:
* Handling inbound calls and customer enquiries.
* Responding to emails and support tickets from veterinary practices and clients.
* Updating customer records and maintaining accurate data.
* Supporting onboarding for new veterinary practices.
* Assisting with Excel-based projects, pricing updates and general administration.
* Liaising with suppliers to support h...