Customer success sales associate

Job Description

Location: In-Office / Field Based

Company: Nxa Tel About the Role

Nxa Tel is looking for a driven and customer-focused Customer Success Sales Associate to manage and grow our existing customer base.

This role focuses on customer relationship management, renewals, upselling, onboarding, product adoption, and customer engagement. The successful candidate will work closely with customers to ensure they receive excellent service while identifying opportunities to grow accounts and improve retention.

The role is ideal for someone who enjoys working with people, solving problems, visiting customers, and contributing to sales growth within a fast-paced technology environment.

Key Responsibilities Manage and maintain relationships with existing customers. Drive customer retention, renewals, upgrades, and upselling opportunities. Conduct field visits and attend to walk-in customers. Support customer onboarding and product adoption. Ma...