Customer Success Pro — Elevating Online Order Support

TP in Labuan is searching for a Customer Success Specialist who will serve as the primary contact for customers using the client’s shopping channel. The role requires B2 level English proficiency and a background in customer support.

The ideal candidate will manage customer inquiries, process payments, and maintain service quality. Strong interpersonal and technical skills are necessary to thrive in a fast-paced environment while adhering to the company's policies.