Customer Success Pro — Brand Advocate & Support

A client-focused company in Kota Bharu, Malaysia, is seeking a Customer Success Specialist. This role involves responding to customer inquiries via phone and email, supporting online order placements, and ensuring customer satisfaction while safeguarding payment data. Candidates should have at least a diploma and B2 level English proficiency, along with strong interpersonal and analytical skills. The position demands a positive attitude and a commitment to customer service excellence.
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