Customer Success & Operations Manager (Argentina)

Customer Success & Operations Manager (Argentina)

We are a growing startup helping fast-growing businesses scale through high-quality offshore talent. We manage large customer accounts and are looking for a strategic, hands‑on customer success leader to manage these relationships and ensure operational excellence.

Role Overview

As a Customer Success & Operations Manager, you will own the post‑sale relationship with our highest‑value customers, act as a trusted advisor, and oversee the offshore teams delivering services to them. This role requires excellent relationship management, team coordination, and operational problem‑solving skills.

What You'll Do

Account Ownership

Serve as the main point of contact for assigned customer accounts.

Build and maintain strong relationships with senior client stakeholders.

Conduct regular check‑ins, QBRs, and performance reviews.

Team & Talent Oversight