Customer Success Manager (SMB) – Cybersecurity

Trillium Information Security Systems (TISS) | Full time

Customer Success Manager (SMB) – Cybersecurity

Karachi, Pakistan | Posted on 07/06/2026

Founded in 2005, Trillium Information Security Systems (TISS) is Pakistan’s first, and largest cybersecurity company. Today, Trillium has gained unrivaled expertise and experience; having delivered complex information assurance solutions to customers, performed specialized information security services, trained thousands of cyber security professionals across the country, and established a comprehensive network of resellers.

Job Description

Role Overview

We are looking for a proactive and customer-focused Customer Success Manager (CSM) with 3+ years of experience in the cybersecurity domain. The ideal candidate will act as a trusted advisor to our clients, ensuring they derive maximum value from our services and solutions, while driving retention and customer satisfaction.